Login with Social Media for Android user

I want to use a captive portal by using login from social media, but for Android mobile users I can't display the login dashboard.

If you're facing difficulties displaying the login dashboard for Android mobile users on a captive portal that uses social media logins, there could be several reasons for this issue. Here are some potential solutions and considerations:

1. **Browser Compatibility:**
   - Ensure that your captive portal login page is compatible with mobile browsers, especially those commonly used on Android devices (e.g., Chrome, Firefox).
   - Test your portal on multiple browsers to identify if the issue is specific to one browser.

2. **Responsive Design:**
   - Make sure that your login dashboard has a responsive design, adapting to different screen sizes, including those of mobile devices.
   - Test your login page on various Android devices to verify its responsiveness.

3. **JavaScript and CSS:**
   - Check if your login dashboard relies on JavaScript or CSS features that may not be fully supported on certain Android browsers.
   - Optimize and update your code to ensure compatibility with a wide range of devices.

4. **Browser Caching:**
   - Clear browser cache on the Android devices to make sure that users are loading the latest version of your login page.
   - Cache issues can sometimes prevent the proper display of web pages.

5. **Testing Tools:**
   - Use developer tools and testing frameworks for mobile browsers to debug and identify issues specific to Android devices.
   - Tools like Chrome DevTools have a mobile device emulation mode that allows you to simulate different devices.

6. **User Agent Detection:**
   - Check if your portal uses user agent detection for different devices. Ensure that it correctly identifies Android devices and serves the appropriate content.

7. **SSL Certificate Issues:**
   - If your portal uses HTTPS, make sure that the SSL certificate is valid and trusted by Android devices. SSL issues can sometimes prevent the proper loading of secure content.

8. **Network Connectivity:**
   - Verify that users have a stable internet connection on their Android devices. Sometimes, network issues can lead to incomplete loading of web pages.

9. **Social Media API Integration:**
   - Double-check the integration of social media login APIs. Ensure that the APIs are correctly implemented and that there are no issues with authentication flows on Android devices.

10. **User Permissions:**
    - Ensure that your portal requests the necessary permissions when accessing social media login APIs on Android devices.

By addressing these aspects, you should be able to troubleshoot and resolve issues related to displaying the login dashboard for Android mobile users on your captive portal.

Try to open using another browser, try incognito mode, clear cookies/cache, Restart phone

This can be a frustrating issue, but there are several things you can try to troubleshoot it:

1. Check Sangfor documentation and support:

    First, consult the Sangfor documentation for your specific captive portal version. There may be known issues or specific configuration steps for social media login and Android devices.
    If you can't find the information you need in the documentation, contact Sangfor support directly. They will be able to provide you with the most accurate and up-to-date troubleshooting steps.

2. Verify social media platform integration:

    Make sure your Sangfor captive portal is properly integrated with the social media platforms you want to use for login. Double-check your API keys, redirect URLs, and other configuration settings.
    Some social media platforms may have specific requirements or limitations for captive portal integrations. Review the platform's developer documentation for any relevant information.

3. Test with different Android devices and browsers:

    Try accessing the captive portal using different Android devices and browsers on your network. This will help you narrow down if the issue is specific to certain devices or software.
    If you find that the login dashboard works on some devices but not others, it could be a compatibility issue with a specific Android version or browser. You may need to wait for an update from Sangfor or the device/browser manufacturer to fix the problem.

4. Check for network connectivity issues:

    Ensure that your captive portal server is accessible from Android devices on your network. You can use tools like ping or traceroute to verify connectivity.
    If there are any network connectivity issues, this could prevent the login dashboard from loading properly.

5. Consider alternative login methods:

    If you're still having trouble with social media login for Android users, you may want to consider offering alternative login methods, such as email address and password or captive portal vouchers.
    This will ensure that all users on your network can access the internet through your captive portal, even if they have trouble with social media login.

This is may be glitch, this happening all the android version.  

Active this for android users

Hi
Sometimes, your Android may fail to load the captive portal login page immediately after connecting to a network. In that case, you can try opening a random website in your browser and see if that redirects you to the login page.
Open the default web browser on your Android, type in a website URL in the address bar, and select the first result that appears.
Thanks

Hi, Sangfor IAM provides a range of authentication methods, including SMS, Portal, Social Media, and QR Code.
If you have some issues, you can check this link for troubleshooting: https://community.sangfor.com/pl ... tabase&tid=2041

For Android users accessing a captive portal via a mobile browser, displaying a login dashboard integrated with social media might encounter limitations due to certain browsers restricting pop-ups or redirecting away from the portal. To mitigate this, consider using a responsive design that adapts well to mobile screens and avoids pop-up windows. Implement a login flow that's optimized for mobile browsers, perhaps by utilizing embedded social media authentication within the portal page itself, enabling users to log in seamlessly without the need for pop-ups or redirects. Testing on various Android browsers and considering user experience will be key in ensuring a smooth login process for mobile users.

Below is the KB for Sangfor IAM - Social Media Account Authentication

https://knowledgebase.sangfor.co ... 2articleType%22%3A1,%22articleId%22%3A%22df5ec604ccc845838f9db774f93d40b3%22,%22keyword%22%3A%22%22%7D

As for the issue with regards to the dashboard not showing on your Android device, you may refer to some of the steps below:

1. try to turn off WIFI on your device and turn it back ON again
2. try to forget the WIFI network and reconnect again
3. disable auto-reconnect option on the WIFI network
4. open any webpage in your browser since sometimes your android may fail to load the captive portal login page immediately after connecting to a network. try opening a random website in your browser to see if that redirects to the login page
5. avoid using third party custom dns
6. disable vpn
7. reset network settings

HiHi,

Please review the link below for "SANGFOR_IAM_v12.0.25_Social Media Account Authentication."

https://knowledgebase.sangfor.com/detailPage?articleData=%7B%22articleType%22%3A1,%22articleId%22%3A%22df5ec604ccc845838f9db774f93d40b3%22,%22keyword%22%3A%22%22%7D

Also, here is the link for "SANGFOR_IAM_v12.0.25_Social Media Account Authentication Troubleshooting."

https://knowledgebase.sangfor.com/detailPage?articleData=%7B%22articleType%22%3A2,%22articleId%22%3A%22cc26f8806d67443db61fb2794acbacf5%22,%22keyword%22%3A%22%22%7D

I hope these links can assist you in resolving the problem.