CPU and Memory always High

Yuniar Ashurin Lv1Posted 22 Nov 2023 11:16

I have a problem with the NGAF device why is the CPU and Memory always High and above 60% for CPU and memory usage? How to utilize CPU and Memory usage for Sangfor NGAF?

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HiHi,

Below refers to the NGAF 8.0.47 User manual regarding the CPU, memory & disk being high for a long time(p627).

10.1.3 Checking the Running Condition of the Device:

Check whether the usage ratio of the CPU, memory, and disk is high for a long time according to the system status on the device console.
If so, follow the steps below:

1. Choose Home > Network Operations > Throughput and check whether the current bandwidth is in full load all the time.

2. Choose Home > Network Operations > Concurrent Session/New Session and check whether the emergency concurrent sessions or new sessions are generated.

3. Enable the anti-DoS attack module for the device and check whether the device is suffering from DoS attacks. Choose Monitoring > Logs > Security Logs to view the anti-DoS attack logs.

4. Check whether any process runs abnormally.
(Contact the technical support engineer from Sangfor for confirmation.)
Is this answer helpful?
Newbie517762 Lv4Posted 22 Nov 2023 14:50
  
HiHi,

Below refers to the NGAF 8.0.47 User manual regarding the CPU, memory & disk being high for a long time(p627).

10.1.3 Checking the Running Condition of the Device:

Check whether the usage ratio of the CPU, memory, and disk is high for a long time according to the system status on the device console.
If so, follow the steps below:

1. Choose Home > Network Operations > Throughput and check whether the current bandwidth is in full load all the time.

2. Choose Home > Network Operations > Concurrent Session/New Session and check whether the emergency concurrent sessions or new sessions are generated.

3. Enable the anti-DoS attack module for the device and check whether the device is suffering from DoS attacks. Choose Monitoring > Logs > Security Logs to view the anti-DoS attack logs.

4. Check whether any process runs abnormally.
(Contact the technical support engineer from Sangfor for confirmation.)

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