Sangfor NGAF reboot logs

Moneeb Lv2Posted 13 Nov 2023 19:49

Hi,

I have Sangfor NGAF 8.0.47. I want to check how many times it got rebooted in last 24 hours or within last week but i am unable to find the exact option for this. Kindly let me know if there is any option available.

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In cases like this, it would be best to consult or seek the assistance of Sangfor TAC team for immediate resolution or assistance on your concern.
Is this answer helpful?
Farina Ahmed Posted 14 Nov 2023 14:16
  
Accessing reboot logs within Sangfor NGAF (Next-Generation Application Firewall) typically involves navigating to the management interface, locating sections like logs or event viewers under monitoring or system menus, and searching for keywords such as "reboot" or "restart." These logs often allow users to filter events by date and time, enabling checks for reboots within the last 24 hours or the past week. If there's difficulty locating these logs, consulting the user manual or technical documentation specific to the NGAF version can provide detailed instructions or contacting Sangfor support for assistance might be beneficial.
ArsalanAli Lv3Posted 14 Nov 2023 16:33
  
Dear Moneeb,
You can see the log by the following method
System -> Troubleshooting -> Logs
You can also set the date from the right hand top corner

Screenshot is attached for reference
logs.png
mdamores Lv3Posted 15 Nov 2023 10:00
  
in general, you have different steps in order to check the reboot history of your specific device.

1. Login in thru the web interface of your Sangfor NGAF device using your login credentials and look for section like "System Logs", "Event logs", or other similar category. You may check for entries related to reboot or restart which may include timestamps and specific reason for reboot
2. Access the CLI using SSH or console connection. Use the command "show system status" or "show system log" to display info about system events. look for entries related to reboot/restart.
MTR Lv2Posted 18 Nov 2023 00:57
  
Here are the steps to find the reboot logs:

Log in to your Sangfor NGAF 8.0.47 device.
Navigate to the system management or administration section.
Look for an option related to system logs or event logs.
Within the logs, search for entries related to system reboots or restarts.
Filter the logs based on the time range you are interested in, either the last 24 hours or the last week.
Count the number of reboot entries within the specified time range to determine how many times the device has been rebooted.
Please note that the exact steps may vary depending on the specific interface and configuration of your Sangfor NGAF device.
RobertonY Lv2Posted 20 Nov 2023 14:50
  
Log in to the NGAF device's web-based management interface.
Navigate to the system logs section to view the historical logs, including reboot events.
Racoon Lv2Posted 20 Nov 2023 14:50
  
Access the NGAF device's CLI using SSH or console access.
Enter the appropriate command to view the system logs or reboot history. The specific command may vary based on the NGAF firmware version.
RegiBoy Lv5Posted 20 Nov 2023 14:51
  
Refer to the Sangfor NGAF 8.0.47 User Manual for detailed instructions on accessing system logs and viewing reboot history.
If you encounter difficulties or require specific commands for accessing the reboot history, it is advisable to reach out to Sangfor support for detailed guidance tailored to your NGAF device and firmware version.
For further assistance, you can also refer to the Sangfor community forum or documentation for insights from other users who may have encountered similar requirements.
Please note that the provided information is based on general practices, and the specific steps may vary based on the NGAF device's configuration and firmware version.
isabelita Lv3Posted 20 Nov 2023 14:52
  
Access the system logs on the Sangfor NGAF device. This can often be done through the device's web interface. Look for logs or events related to system restarts or reboots.
Jigen87 Lv3Posted 20 Nov 2023 14:53
  
Reboot logs can be accessed using the following steps: navigate to the management interface of Sangfor NGAF (Next-Generation Application Firewall), find the logs or event viewer section under monitoring or system menus, and search for keywords like "reboot" or "restart." Reboot logs frequently allow users to filter events by date and time, enabling checks for reboots that have occurred within the last 24 hours or the last week. If these logs are not easily located, it may be helpful to contact Sangfor support for assistance or to refer to the user manual or technical documents relevant to the NGAF version, which can offer comprehensive instructions.

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