[Ended] #Weekly Event# Question 197- One Question A Week

Sangfor Jojo Lv5Posted 05 Sep 2023 09:46

Dear members,
Let\'s move to the new question and see if you can get the right answer again.

Welcome to the 197th question! We got more and more members joined us and some of you figured out the right answer with ease!

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ISO upload
Why cannot access WANO using Windows 10?

Known issue, there is a patch.

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Newbie362074 Lv3Posted 05 Sep 2023 10:22
Windows 10 should be able to access WANO
Lanang Lv1Posted 05 Sep 2023 11:13
because in windows 10 we can't set the encryption level to low
Newbie517762 Lv4Posted 05 Sep 2023 11:20
Unable to log in to Sangfor WANO Web UI in this document refers to the scenario that the user cannot access Sangfor WANO with Windows 10, even with Internet Explorer (IE). It is mainly divided into the following scenarios:

- Unsupported web browser.
- Unsupported TLS version.
- Use the latest Windows 10 to access the old version of Sangfor WANO.
Newbie308427 Lv4Posted 05 Sep 2023 12:37
we cannot access WANO using Windows 10 because PACC and PDLAN do not support that OS
Farina Ahmed Lv4Posted 05 Sep 2023 13:23
Accessing WANO (World Association of Nuclear Operators) on Windows 10 or any other operating system should not be a problem unless there are specific issues with your network configuration, browser settings, or website accessibility. Here are some steps you can take to troubleshoot the issue:

Check Your Internet Connection:
Ensure that your internet connection is stable and working correctly. Sometimes, network issues can prevent you from accessing websites.

Try a Different Browser:
If you're using a specific browser to access WANO, try accessing the website using a different browser. This can help identify if the issue is browser-specific.

Clear Browser Cache and Cookies:
Cached data and cookies in your browser can sometimes cause issues with website access. Clear your browser's cache and cookies, then try accessing WANO again.

Check for Website Blocks:
Make sure that your antivirus or firewall software isn't blocking access to the WANO website. Check your security settings to see if this is the case.

DNS Configuration:
Sometimes, DNS (Domain Name System) issues can prevent you from accessing websites. You can try changing your DNS server settings to use a different DNS provider like Google DNS ( and or Cloudflare DNS (

Ensure you're using "https://" in the website URL (e.g., https://www.wano.info) instead of "http://". This provides a secure connection and might resolve some access issues.
Ann Max Lv2Posted 05 Sep 2023 13:32

There are a few reasons why you might not be able to access WANO using Windows 10.
  • Your computer might not be compatible with WANO. WANO is a relatively new technology, and not all computers are compatible with it. To check if your computer is compatible, you can visit the WANO website and download the compatibility checker.
  • You might not have the correct drivers installed. WANO requires specific drivers to be installed on your computer. You can download the drivers from the WANO website or from your computer manufacturer's website.
  • Your firewall might be blocking WANO traffic. WANO uses a specific port to communicate with other devices. If your firewall is blocking that port, you won't be able to access WANO. You can add an exception for WANO to your firewall to allow it to communicate.
  • There might be a problem with your network connection. Make sure that your computer is connected to the internet and that your network is not blocking WANO traffic.

If you've checked all of these things and you're still having trouble accessing WANO, you can contact WANO support for help.
Here are some additional things you can try:
  • Restart your computer.
  • Update your Windows 10 drivers.
  • Reinstall the WANO software.
  • Contact your network administrator for help.

mdamores Lv2Posted 05 Sep 2023 13:51
first  try disabling the firewall or 3rd party AV of Win10 device to check if they are blocking the connectivity from sangfor WANO and see if this will resolve the issue. or you may also check if sangfor WANO is blocking the incoming connections from Win10 PC.

Also, you need to make sure that the correct WANO client software is properly installed on Win10 PCs and up to date.


glenndelimson Lv1Posted 05 Sep 2023 16:24
Accessing WANO (World Association of Nuclear Operators) on Windows 10 should not typically present any issues, as it is a website accessible through a web browser. If you are experiencing difficulties accessing the WANO website on your Windows 10 computer, here are some troubleshooting steps you can follow:

Firewall and Antivirus:
Check if your firewall or antivirus software is blocking access to the WANO website. Disable them temporarily and see if you can access the site. If you can, you may need to adjust the settings of your security software to allow access to WANO.

Check your Internet Connection:
Ensure that your internet connection is stable and working properly. Try accessing other websites to confirm that the issue is specific to WANO's website.

Network Proxy:
If you are on a corporate network, there may be a network proxy in place that is restricting access to certain websites. Contact your IT department or network administrator to check if this is the case.

Browser Compatibility:
Ensure you are using a supported and up-to-date web browser such as Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari. Outdated browsers may have compatibility issues with certain websites.

Browser Extensions:
Disable any browser extensions or add-ons that might be interfering with website access. Sometimes, third-party extensions can cause conflicts.

Clear Browser Cache and Cookies:
Sometimes, cached data or cookies in your browser can cause issues with website access. Clear your browser's cache and cookies and then try accessing WANO again.

DNS Configuration:
Ensure that your DNS (Domain Name System) settings are configured correctly. You can try switching to a different DNS server, such as Google DNS ( and, to see if it resolves the issue.

Check for Website Issues:
It's possible that the WANO website itself is experiencing technical difficulties. You can check the status of the website by using online tools like "Is It Down Right Now" or by searching for any recent reports of website outages.

Try a Different Device or Network:
If possible, try accessing the WANO website from a different device or network (e.g., a smartphone or a different Wi-Fi network) to see if the issue persists.

Contact WANO Support:
If you have tried all the above steps and still cannot access the WANO website, you may want to contact WANO's technical support for assistance. They may be able to provide specific guidance for accessing their site.

Remember to exercise caution when making changes to your computer's settings or disabling security software. It's important to maintain the security of your system while troubleshooting website access issues.
AriAri Lv1Posted 05 Sep 2023 17:16
Windows​10 is support to upload ISO. Re-open the browser.