Can't access the Sangfor NGAF 8.0.47 Web access due to NAT Settings

Newbie827960 Lv1Posted 28 Mar 2023 14:26

Hi all I am very new to this device. so at first I try to set up the NAT and Network settings. but I mess up and now I can't access the NGAF Web and I can't even ping the device which means its not connected . I just want to reset all my settings to default so I could access the web admin. So is there a way to hard reset it to default without needing a network connection. Thanks

SassyScorpio Lv2Posted 28 Mar 2023 17:05
Yes, there is a way to perform a hard reset on the NGAF device to restore it to its default settings, even if you cannot access the device through the network.

To do so, you will need to locate the reset button on the NGAF device. This button is typically located on the back of the device, and it may be labeled "reset" or "restore factory settings."

To perform the hard reset, follow these steps:

1-Make sure the NGAF device is powered on.

2-Locate the reset button on the back of the device.

3-Using a small object such as a paperclip or a pen, press and hold the reset button for at least 10 seconds.

4-Release the reset button after 10 seconds.

5-Wait for the NGAF device to reboot and initialize, which may take a few minutes.

6-Once the device has finished rebooting, it should be restored to its default settings, and you should be able to access the web admin interface using the default login credentials.

Note that performing a hard reset will erase all of your previous configurations and settings, so you will need to reconfigure the device from scratch after the reset.
Newbie827960 Lv1Posted 28 Mar 2023 17:55
Thanks i will try it
Newbie827960 Lv1Posted 28 Mar 2023 18:12
well there is only a Power button on its back no reset button nevertheless I still try it but no luck the misconfigure NAT setting is still there.
Faisal Piliang Posted 29 Mar 2023 10:56
Select an idle network interface and click the interface name to access the Edit Physical Interface dialog box.
rivsy Lv5Posted 29 Mar 2023 14:28
Please see below link for NGAF deployment guide:
Hill Chi Lv1Posted 30 Mar 2023 17:37
1. Use PC connect to the MANAGE interface, it's IP ADDRESS is .
2. Then try visit the NGAF Web UI ,use following URL:
3. If up option doesn't help.,you well need download this tool from ''
4. Unzip it , and run 'SANGFOR Firmware Updater.exe'  input NGAF MANAGE interface ip address and password of it,connect to NGAF.
5. press   F10 on keyboard, then choose 升级——恢复出厂配置,this step will need NGAF upgrade packge which is same vision to your own NGAF,you can fide it in ''.

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