cannot connect to SSH

Newbie018629 Lv1Posted 21 Aug 2018 12:30

Hi All, just want to ask. I have an issue about connection using SSH through network that manage by Sangfor. I cannot connect through this, but if I using VPN it can connect. Please help your information regarding to my issue.

Thank you.

SSH through VPN

SSH through VPN

SSH through LAN

SSH through LAN

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Hi,

Good day!

If its SSH through VPN, kindly check your rule from VPN to LAN / LAN to VPN both sides. It must allow SSH service on that particular Rule. On the other hand if were dealing on SSH through LAN it should be working as it is locally connected not unless you are using two different LAN networks using 2 different ports on NGAF, you should create a LAN TO LAN rule that allows SSH.

Warm Regards,
Deo
Is this answer helpful?
Ting Fong Lv2Posted 03 Sep 2018 16:25
  
It might be the device blocked the port.
Kindly check the device configuration for port 22 or SSH service.
deoangelolim Lv1Posted 06 Sep 2018 09:50
  
Hi,

Good day!

If its SSH through VPN, kindly check your rule from VPN to LAN / LAN to VPN both sides. It must allow SSH service on that particular Rule. On the other hand if were dealing on SSH through LAN it should be working as it is locally connected not unless you are using two different LAN networks using 2 different ports on NGAF, you should create a LAN TO LAN rule that allows SSH.

Warm Regards,
Deo

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