"failed to download control" error

imsfckw Posted 18 Jan 2023 21:02

Hi all! What can be cause of the "failed to download control" error when trying to connect SSL VPN via EasyConnect? Note that there's no internet connection issues

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CLELUQMAN Lv3Posted 19 Jan 2023 16:15
try to check here. maybe can help you
https://community.sangfor.com/fo ... thread&tid=3774
rivsy Lv5Posted 20 Jan 2023 09:15
Please check the items in the "Internet Properties" and certificate
Jhazz Lv3Posted 20 Jan 2023 09:18
You can try to use the Sangfor Helper Tool that can fix some of well known problem
Faisal P Posted 20 Jan 2023 09:34
After disabled it, access NGAF's SSLVPN again via browser, no more prompt was displayed. Solution. Disable these two options from the Internet settings.
RegiBoy Lv5Posted 20 Jan 2023 11:09
Check the certificate if valid. You need to have a valid certificate with a signed by CA.
Brooker Lv3Posted 21 Jan 2023 19:14
Check the network configuration or your Lan config.
Naomi Lv3Posted 22 Jan 2023 14:39
Used sangfor helper tool to resolve the common issues.
VanFlyheights Lv3Posted 22 Jan 2023 21:18
Check your certificate status, It should not be expired
BitCloud Lv3Posted 22 Jan 2023 21:24
When I re-enabled it and accessed NGAF's SSLVPN through browser, no more alert appeared. Solution. Turn off these two options in the Internet settings.

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