Sangfor IAM unusual behavior

Eugene Lv1Posted 16 Aug 2018 14:57

Hi All,

Just want to ask why there are some traffic or users that cannot be seen in Sangfor's IAM troubleshooting menu and also in the Internet Activities view.

We are using 11.9 as its firmware and deploy AD script from their AD server.

Looking forward for your assistance

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aafreenbutt Lv1Posted 16 Aug 2018 15:39
  
Can you please share image of your issue
Eugene Lv1Posted 16 Aug 2018 18:44
  


Hi aafreen,

Attached is a sample diagram.

I have indicated the ip address and some setup.

Main issue : Limit upload speed for all user for specific application - Google Drive
Side issue : Flow monitor does not indicate traffic coming from Google drive's BW management policy

Troubleshooting issue : no logs and traffic seen in the Sangfor IAM's troubleshooting menu and in Internet activities.

Network uses two types of network setup to access the internet GW to FW and FW acts as HTTP proxy server.

There are also users from AD users that are not being seen in the logs of Internet activities.

Thanks and regards,
Diagram.jpg
CTI LS Lv3Posted 17 Aug 2018 10:30
  
Hi,

Is the IP in the Global Exclude rule?
Eugene Lv1Posted 20 Aug 2018 19:22
  

Hi CTI,

Nope there are no Global Exclusion

Thanks and regards,
Eugene Lv1Posted 22 Aug 2018 20:25
  

Hi All,

May I follow up on this concern?

Thanks
Ting Fong Lv2Posted 30 Oct 2018 16:32
  
Hi, do you mean the user that showed in the Online User is not producing any logs?

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