SangFor SDWAN Troubleshooting Guideline

Newbie037856 Lv1Posted 03 Oct 2022 12:52

Hi,

Do you have the manual for the basic or general troubleshooting guidelines for Sangfor SD-WAN?
Really need that document so that our NOC can perform troubleshooting on the SD-WAN portion.

Since other vendors such as Cisco SD-WAN Meraki or Viptela, Riverbed SteelConnect SD-WAN, Fortinet SD-WAN, etc, I can get the guideline from their portal.

Thank you

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You can check the newly launch knowledge based platfrom of Sangfor which is https://knowledgebase.sangfor.com/indexPage?module=608
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rivsy Lv4Posted 03 Oct 2022 15:23
  
You can check the newly launch knowledge based platfrom of Sangfor which is https://knowledgebase.sangfor.com/indexPage?module=608
ArsalanAli Lv2Posted 04 Oct 2022 15:35
  
Sangfor VPN

Sangfor provide two types of VPN connection namely, standard IPSEC VPN, and a self-developed SANGFOR VPN, providing the device-to-device connection. SANGFOR DLAN has the following advantages in comparison to standard IPSEC VPN:

1. Support both ends that are non-fixed IP public network environment.
2. Existence of VPN multi-line technology to achieve VPN link load balancing.
3. Branch users are connected through the HQ Internet to achieve unified control of the HQ via the tunnel route.
4. The tunnel NAT technology are used to solve problems of multiple branch network which IP segments conflict.
5. The tunnel flow control technology are used to achieve bandwidth allocation.


Usages of Sangfor VPN:

HQ:
Provides VPN access services, and provides access to account verification of other VPN users. DLAN in HQ requires WEBAGENT configuration and VPN account for access. Generally, server side of the network is HQ.
Branch:
Access to HQ side. Generally, branch as client network.
A VPN device can act as a HQ or branch.

Webagent:
For SANGFOR VPN interconnection, branch and mobile users look for HQ address to establish a VPN connection.

You can configure webagent in several ways:
1. IP: Port, eg.123.123.123.123:4009
Applicable to HQ VPN device that has a fixed public IP address of the environment.

2. IP1 # IP2: Port, such as 123.123.123.123 # 221.221.221.221: 4009
HQ VPN device that has multiple lines with fixed IP, and require VPN backups or for load balance.

3. Web URL format, such as: webagent.sangfor.com.cn/webagent/123.php
HQ VPN device that has no fixed IP environment, such as ADSL lines.


The basic configurations for establishing a VPN connection between HQ and branch or mobile are as follow:
(1) HQ: Need to configure VPN path, webagent, and local users.
(2) Branch: Just configure the connection management.


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Newbie037856 Lv1Posted 05 Oct 2022 19:53
  
thank you all for the information.

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