Unable to open Third Party Connection
  

Imran Tahir Lv3Posted 02 Apr 2022 16:49

I am Unable to  Open the Third Party Connection.

Situation:
Problem description:
1. Unable to open Third Party Connection and it will show an internal server error.

Assessment:
Technical Severity: Level 3
Findings:
1. As per checking from RND found out that the device's file has been damaged.
2. RND has replaced the files and tested the module is working fine.

Resolution:
Is the issue resolved?: Yes

Suggestion:
1. It is suggested to perform a reboot in a proper way. To reboot the device you may hold the power button until the device was completely shut down, then press the button to turn on the device again.

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kmrnliaqat Lv2Posted 29 Jul 2022 12:45
  
informative