HI , I'm new to the sangfor my current version : AF 8.0.7R2 ,
My customer said that the SSL didnt work ,So I'm checked all the option
in the SSL  and dind found anythings out yet  . .  .  so i'm asking that  a step
to check the ssl vpn connection and make it work again ?

one point : i just look into the SSLVPN>Login Options  and the WebAgent Settings said that my public
203.147.5.xx status Disconnected  >> what does this mean ??

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jetjetd Lv5Posted 08 Aug 2020 20:11
  
Kindly double check the connectivity of your Web agent address.

To check connectivity of a Web Agent, select a WebAgent and click Test. If the address is correct, the Sangfor device can connect to this WebAgent; otherwise it will fail as shown in the figure below.

ssl.jpg



Muhammad Furqan Lv2Posted 05 Mar 2021 16:31
  
the address is using is invalid
Faisal Posted 06 Mar 2021 13:08
  
Disconnect internet connection. Make sure you have the right internet connection. Reconnect the internet connection properly.
Noviyanto Lv3Posted 18 Jul 2022 11:11
  
First check the internet connection whether it is connected or not
nO_iDea Lv5Posted 18 Jul 2022 13:20
  
The status "disconnected" means that there is no connection from Web agent to the Sangfor device vice versa. Check the following for troubleshooting:

1. Check the device with Web agent if it has the correct IP and has connection to the Internet
2. Check the Firewall that the Web agent is connected, maybe it has policy that blocks the connection.
3. Check if you have proxy setup that blocks also the connection.
4. Restart the device.
naomivillamor Lv3Posted 18 Jul 2022 17:20
  
Disconnect to internet and then reconnect again to reset the connection.
Osama Muhammad Lv3Posted 19 Jul 2022 00:00
  
Check Firewall Webagent first, than look at policy that you have created.
Pat Lv4Posted 19 Jul 2022 08:30
  
There is something that make you disconnect to the internet. Check Internet Settings and connectivity to Web Agent.
Rhebie Lv3Posted 19 Jul 2022 10:06
  
Please check the following:
1. Be sure that you have an internet connection
2. Input the correct IP address of the agent and credentials
3. Check your policy.
4. Restart your device and try to login again.

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