Categories Product VDI aDesk
aDesk vdi client cannot login.

I can login via first create account but cannot login via new created account.
aDesk client show invalid username / password but i double checked it's correct.

I am testing without license. Any trick?

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attached. Seem it VPC take time update record but VPC hardware configuration cannot change.
login.jpg
Is this answer helpful?
Siva Lv3Posted 08 Jun 2020 19:29
  
strange.. can show more screen shots?
Penpen Lv1Posted 09 Jun 2020 12:06
  
attached. Seem it VPC take time update record but VPC hardware configuration cannot change.
login.jpg
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Penpen Lv1Posted 09 Jun 2020 16:34
  
I restart VPC fix the issue. I guess VPC cannot upgrade the information at once.
Faisal Lv8Posted 28 Aug 2020 20:42
  
Use legal one
Imran Tahir Lv4Posted 20 Jun 2022 12:59
  
Try with correct credintals.
jetjetd Lv4Posted 20 Jun 2022 14:51
  
There are some synchronization issue I think that is why it will take time to update the newly created user.
jsix Lv2Posted 20 Jun 2022 15:45
  
Maybe it is because of a license issue that the update for a newly created account cannot sync or update in real time. Also, you can try to restart the aDesk.
Farina Ahmed Lv3Posted 20 Jun 2022 17:21
  
Clear your cache memory & try again.
regidorreyes Lv4Posted 21 Jun 2022 09:08
  
Check the following:
1. License issue
2. Sycn issue
3. Wrong credentials

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