ADMIN _ False Positive on my Software Chat program

Newbie354466 Lv1Posted 07 Mar 2020 03:37

How do I file a False Positive Report?

Here is the VirusTotal Report showing your AV Engine flagging a false positive

https://www.virustotal.com/gui/file/95941343779f2cd301432c4dc42b615d670e8449fcf44d631ed251740dc26ed1/detection

Here is my Home Page
https://markgundy.wixsite.com/magchat

Here is the direct URL link to my Install file (MC_Setup.exe)
http://magchat.ekhanh101.com/MC_Setup.exe

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kindly follow the attachment guide for false positive submission

False Possitive&Misjudgement.pdf

278.66 KB, Downloads: 270

Is this answer helpful?
Newbie280530 Lv3Posted 07 Mar 2020 18:27
  
For the false positive issue, you can go to https://sec.sangfor.com.cn/login.html?lang=EN-US then login with your community account. After you login, on the top right corner got a User, press on the user and choose Feedback it will prompt a form for you to submit data for false positive. After you submit the form, then will have staff to process the request.
Siva Lv3Posted 09 Mar 2020 08:59
  
kindly follow the attachment guide for false positive submission

False Possitive&Misjudgement.pdf

278.66 KB, Downloads: 270

Newbie354466 Lv1Posted 09 Mar 2020 10:13
  
Thanks, the instructions worked fine, allowing me to submit my file online.

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