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Paikau Posted 22 Oct 2019 09:19

Hi all, how to fix encryption data that has been encrypted by virus info.exe   

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Siva Posted 22 Oct 2019 09:56
Prevention is possible, but recovery are less likely..
You may find decryption tools online, but it depends whether your current encryption matches the public key available online.
Newbie1212 Lv2Posted 22 Oct 2019 11:53
What is the extension of the file being encrypted? You can check online through online with that extension.
ITD_Mitch Lv3Posted 23 Oct 2019 12:22
Most of the time if you are infected of viruses, you cannot recover the file/data that's been infected. You can find  tools online but most of it is not compatible or even not supported what your looking for. It is much better to prevent the attack the to recover the infected. For the prevention of any kinds of attack, we have Sangfor NGAF for your perimeter level of protection. We also have Sangfor Internet Butler for your Cloud level of Protection. Lastly, we also have Sangfor EDR or Endpoint Secure for your endpoint level of protection.

arvin Lv2Posted 21 Jan 2020 12:33
Is it some kind of anti-virus software?
chalid112 Lv1Posted 23 Jan 2020 10:25
If it's already in the realm of the user's OS see here : ... rypting-file-system
Newbie517762 Lv5Posted 06 Oct 2022 09:27

Here linking for Sangfor Endpoint Secure -  Decryption Tools list, hope it can help you to solve the problem.
kmrnliaqat Lv3Posted 08 Oct 2022 14:21

Thanks for sharing
Abdul Sami Lv2Posted 06 Mar 2023 20:55
Unfortunately, if your data has been encrypted by a virus like info.exe, it is very unlikely that you will be able to decrypt it without the encryption key. This is because modern encryption algorithms are designed to be extremely difficult to break without the correct key.

Here are some steps you can take to try to recover your encrypted data:

    Check for a decryption tool: Some types of ransomware, including some that use the info.exe file extension, have been known to include a decryption tool that the attackers will provide in exchange for payment. However, paying the ransom is not recommended as it is not guaranteed that the attackers will provide the decryption tool even after payment is made.

    Restore from backup: If you have a backup of your data from before it was encrypted, you may be able to restore your files from the backup. Make sure to check that your backup is not infected with the virus before restoring it.

    Seek professional help: There are companies that specialize in recovering data that has been encrypted by ransomware. These companies may be able to recover your data if you provide them with the encrypted files and the ransom note left by the attackers.

    Accept the loss: Unfortunately, if you do not have a backup and are unable to obtain the encryption key or decryption tool, you may have to accept the loss of your encrypted data. In this case, it is important to take steps to prevent future infections by updating your security software and being cautious when opening email attachments or downloading files from the internet.

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