Online users domain user list can't show users

Newbie902534 Lv1Posted 23 Oct 2018 09:24

I'm setup IAM version 12.0.8. Use multiple bridges mode. And then join domain.In user object i can see domain user and ou list. But i can't see domain users in online users list. Can you tell me how to troubleshooting.

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Muhammad Talha Lv2Posted 23 Oct 2018 14:15
  
Hi,
Can you please provide more details about your issue.

If online users not showing then check for authentication method should be open authentication, users must authenticated by IAM then domain users will appear in online users list.
Michael So Lv1Posted 24 Oct 2018 12:13
  
Kindly check the authentication method -> should be domain name instead of local server.

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