Policy Access

Harry Lv1Posted 07 Aug 2018 10:22

Dear SangFor Team,
Could you please pay attention to help as below:
1. I have a policy to allow arrange IP access to internet(before it worked very well)
2. Currently, this policy cannot allow for these IP to access to internet.
3. I tried to enable in troubleshooting tab to check, but it looks like normal.
Please support us~~
Thank you so much~~

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Hi,
Now, Engineering of Sangfor is handling. thank you for your support
Is this answer helpful?
CTI LS Posted 07 Aug 2018 10:42
  
Hi,

May I know did you made any changes recently? Such as but not limited to Sangfor IAM Policies, network environment, and so on.
CTI LS Posted 07 Aug 2018 10:53
  
Hi,

Currently the whole segment unable to access Internet?
Does all of the IP in Sangfor IAM Online User?
CTI LS Posted 07 Aug 2018 11:13
  
Hi,

When you enabled Troubleshooting, what did you see from the page.

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