error while put .xyz on specified url database

Dadang Lv1Posted 09 Jul 2018 15:15

I would like to put some domain (gTLD) to specified url database
I can put .info ; .net ; etc

But why this error message comes up while put the .xxx ; .xyz ?
Screenshot_1.png

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Hi,

Sorry for late reply.
Kindly send us an email regarding your issue. Our engineer will assist you with this.
You can reach us at tech.support@sangfor.com
Is this answer helpful?
CTI LS Posted 09 Jul 2018 16:03
  
Hi,

May I know how do you create the URL rule?
Kindly share the screen shot if possible.
Dadang Lv1Posted 09 Jul 2018 16:26
  
I put it on the object like this picture

These can be saved

These can be saved

Error while saving .xyz

Error while saving .xyz
Azlan Lv1Posted 09 Jul 2018 17:18
  
I also have this issue
CTI LS Posted 10 Jul 2018 17:50
  
Hi,

Sorry for late reply.
Kindly send us an email regarding your issue. Our engineer will assist you with this.
You can reach us at tech.support@sangfor.com
Azlan Lv1Posted 26 Sep 2018 14:42
  
Hi,

our also have this issues, some domain may not working one of it is .xyz

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