Can't Access NGAF

Bilal Atif Lv2Posted 11 Mar 2024 18:56

The Web page of NGAF is opening and after entering credentials it asks to enter character. But whenever i enters the character it shows error that the entered character is incorrect.
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NGAF.JPG

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Newbie389955 Lv1Posted 01 Apr 2024 14:32
  
I encountered the same scenario. The only thing that I did was update the OS and it worked.
Newbie517762 Lv5Posted 03 Apr 2024 14:53
  
HiHi,

If you are unable to log in to the web management interface of your Sangfor NGAF due to an incorrect character error, there are a few things you can check:

  • Make sure that you are entering the correct.
  • Make sure that you are entering the correct username and password.
  • Check the keyboard layout.
  • Update your Browser to the latest version.
  • Try clearing your browser's cache and cookies.
  • Try a different browser.
  • Login with manage port EHT0:10.251.251.251 (admin/admin)
  • Restore password with USB Driver
  • Restore NGAF to defaults
  • Contact Sangfor support.


If you have tried all of the above steps and you are still unable to log in, you may need to contact Sangfor support for assistance.

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