Enrico Vanzetto Lv3Posted 20 Feb 2024 15:55
  
Hi, to track inactive users in Sangfor IAG (Internet Access Gateway), follow these steps:

User Management:
Users are created under “Access Mgt > User Management > User Binding”.
By policy, active sessions (online users) are removed daily at 5 am for security purposes.

Inactive Users Tracing:
To identify inactive users who have not logged in or are inactive internet users, consider the following approaches:
Reporting Center: Sangfor IAG provides an advanced reporting center that allows you to analyze user internet access behavior.
Query Last Logged-In Date: You can query the last logged-in date for each user to determine their activity status.
Scheduled Reports: Set up scheduled reports to receive notifications about inactive users.
Custom Scripts: If needed, create custom scripts using APIs to automate tracking and alerting for inactive users.

Remember to tailor these steps based on your specific requirements and operational needs. If you encounter any issues or need further assistance, consult Sangfor’s documentation or seek support from their team

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