Error update Firmware

Yuniar Ashurin Lv1Posted 25 Nov 2023 14:50

I will update sang for firmware from 8.0.26 to 8.0.47 but I'm facing an issue with the below error
APPSH FAILED

APPSH.png


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I faced the same issue but sangfor support team resolved this issue remotely after replacing some module.
Is this answer helpful?
Imran Tahir Lv4Posted 28 Nov 2023 10:38
  
I faced the same issue but sangfor support team resolved this issue remotely after replacing some module.
Newbie517762 Lv4Posted 28 Nov 2023 10:39
  
HiHi,

Pls find below the message from V8.0.47 Release Notes - Page19:

Scenario4:
You get an error message "appsh execute failed", which indicates
that devices deployed in HA mode cannot be upgraded.

Recommendation: Disable HA Policy and Sync Options, and then perform the upgrade again.
Imran Tahir Lv4Posted 28 Nov 2023 17:12
  
Solution from Sangfor Support :


As per remote session, we have performed the file replacement and performed the upgrade again, the version is upgraded successfully.
We will proceed to close this ticket since the issue have been resolved. Please do not hesitate to contact us again if have further inquiries on the issue.

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