Easyconnect issue

Chan29 Lv1Posted 06 Nov 2023 16:19

I have a client here who has stores and they are using SSL VPN. Now client said that they're having a hard time reconnecting to server through easyconnect  when they are idle for more or less than 30 mins and they will need to logout and log back in for them to have stable connection.

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Dear Chan,
You need to increase the Idle time
Go to Network -> SSL VPN-> Login Option  there is a line "Disconnect user if inactivity period reaches
120  (5-43200) minutes. (local DNS must not be enabled)"

ssl.jpg
Is this answer helpful?
ArsalanAli Lv2Posted 07 Nov 2023 12:57
  
Dear Chan,
You need to increase the Idle time
Go to Network -> SSL VPN-> Login Option  there is a line "Disconnect user if inactivity period reaches
120  (5-43200) minutes. (local DNS must not be enabled)"

ssl.jpg

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