1) Review policy configuration to ensure SSO traffic is not inadvertently blocked.
2) Whitelist SSO traffic by creating exceptions or allowing necessary ports/protocols/URLs.
3) Check network connectivity between user devices and SSO server.
4) Verify proper Active Directory integration and SSO authentication settings.
5) Monitor NGAF logs for blocked SSO traffic or authentication failures.
6) Review SSO configuration and consult documentation or vendor for guidance.
7) Contact Sangfor technical support for further assistance if the issue persists.

1) Review policy configuration to ensure SSO traffic is not inadvertently blocked.
2) Whitelist SSO traffic by creating exceptions or allowing necessary ports/protocols/URLs.
3) Check network connectivity between user devices and SSO server.
4) Verify proper Active Directory integration and SSO authentication settings.
5) Monitor NGAF logs for blocked SSO traffic or authentication failures.
6) Review SSO configuration and consult documentation or vendor for guidance.
7) Contact Sangfor technical support for further assistance if the issue persists.