Check the disk status in the HCI management interface: Check the status of the disks in the HCI management interface to see if the disks are being detected and identified correctly. If the disks are not showing up in the management interface, there may be an issue with the physical connection or the disk configuration.

Verify that the physical connections are secure: Verify that the physical connections between the disks and the HCI are secure and properly connected. Check the cabling and connections to ensure that they are not loose or disconnected.

Check the disk health status: Check the health status of the disks using the manufacturer's diagnostic tools or a third-party disk monitoring solution. If the disks are failing or have errors, this could be causing the issue.

Check the disk controller settings: Check the disk controller settings in the HCI management interface to ensure that the disks are configured correctly and that the disk controller is detecting the disks.

Try rebooting the HCI: Sometimes, a simple reboot can resolve connectivity issues with the disks. Try rebooting the HCI and see if the disks are detected and identified correctly.

Contact technical support: If none of the above steps resolve the issue, contact the technical support team for the HCI solution. They can help diagnose and resolve the issue, and may be able to provide additional troubleshooting steps or firmware updates.

Check the disk status in the HCI management interface: Check the status of the disks in the HCI management interface to see if the disks are being detected and identified correctly. If the disks are not showing up in the management interface, there may be an issue with the physical connection or the disk configuration.

Verify that the physical connections are secure: Verify that the physical connections between the disks and the HCI are secure and properly connected. Check the cabling and connections to ensure that they are not loose or disconnected.

Check the disk health status: Check the health status of the disks using the manufacturer's diagnostic tools or a third-party disk monitoring solution. If the disks are failing or have errors, this could be causing the issue.

Check the disk controller settings: Check the disk controller settings in the HCI management interface to ensure that the disks are configured correctly and that the disk controller is detecting the disks.

Try rebooting the HCI: Sometimes, a simple reboot can resolve connectivity issues with the disks. Try rebooting the HCI and see if the disks are detected and identified correctly.

Contact technical support: If none of the above steps resolve the issue, contact the technical support team for the HCI solution. They can help diagnose and resolve the issue, and may be able to provide additional troubleshooting steps or firmware updates.