I am facing issue in 25gig external NIC after installation of Hyper-Converged Infrastructure 6.7.0_R2_EN Build20220428

Muhammad Imran Lv1Posted 24 Aug 2022 19:05

I can not see my 4 NICS in the list which are 25 gig (Intel(R) Eth E810-XXVDA2), connected in PCIe slot. Server model is (ProLiant DL380 Gen10 Plus).

Sangfor HCI is 6.7.0_R2_EN Build20220428. How can i see my 25gig NICS?

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Kindly check first the compatibility of your NIC card with the HP server. If it's compatible, you can reseat the NIC card or try inserting it in different PCIe slot if there is still available.
Is this answer helpful?
Imran Tahir Lv4Posted 29 Aug 2022 13:44
  
Kindly get help with support team
jetjetd Lv5Posted 29 Aug 2022 22:21
  
Kindly check first the compatibility of your NIC card with the HP server. If it's compatible, you can reseat the NIC card or try inserting it in different PCIe slot if there is still available.
rivsy Lv4Posted 30 Aug 2022 09:31
  
In the HP server please check if the configuration of NIC is enabled
Pat Lv3Posted 30 Aug 2022 11:30
  
Maybe there is a problem with the PCIE slot. If there are other slots, you may try to connect the NICS
Arleng Lv2Posted 30 Aug 2022 11:47
  
Try resetting the NIC Card
jed Lv2Posted 30 Aug 2022 11:55
  
Check the NIC configuration. Maybe it was disabled
kmrnliaqat Lv3Posted 30 Aug 2022 20:58
  
Get help with support team
RegiBoy Lv4Posted 31 Aug 2022 10:13
  
First check in the BIOS if the NICs are detectable. If yes, then check the software/OS if supported by 4 NICs.
Naomi Lv3Posted 31 Aug 2022 10:24
  
Get help on the support team or use the online chat

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