Manual NGAF upgrade (8.0.36 -> 8.0.47)

EvgeniyOlkov Posted 15 Aug 2022 16:33

Hello! I am using virtual NGAF (8.0.36) with trial license. I am tring to upgrade it with Sangfor Firmware Updater. I have downloaded the proper package - AF8.0.47(20211103).ssu
When I try to upgrade it I see this:
3820362fa045db5d89.png
And that's it. It doesn't move forwad. What am I doing wrong? Can I upgrade my virtual NGAF?
Thanks!

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Ok. I did it. As far as I understand the main reason of this failure was my PC connection. It couldn't verify the license (PC was behind the Check Point ). I switched to proper internet connection and the upgrade was successful. Thanks to everyone.
Is this answer helpful?
EvgeniyOlkov Posted 15 Aug 2022 20:53
  
Guys, really need help
EvgeniyOlkov Posted 16 Aug 2022 02:11
  
I've tried to upgrade from web ui, but I see this error:
3214862fa8c398bd45.png
I am sure that my Internet connection is ok
Salavat Posted 16 Aug 2022 04:27
  
Last edited by Salavat 16 Aug 2022 16:32.

Евгений, привет!

Для начала необходимо убедиться, что лицензия на Software Upgrade была Activated:
- System > General Settings > Licensing

Лишь после этого, можно проводить процеду по обновлению.

English:
- Need License for Software Upgrade
RegiBoy Lv5Posted 16 Aug 2022 14:12
  
The only thing that comes to my mind if you have good internet connection and no filtering to outside is that your NGAF is a trial version. I think it has a limitation.
EvgeniyOlkov Posted 16 Aug 2022 14:18
  
Ok. I did it. As far as I understand the main reason of this failure was my PC connection. It couldn't verify the license (PC was behind the Check Point ). I switched to proper internet connection and the upgrade was successful. Thanks to everyone.
Shared by Author
Pat Lv4Posted 16 Aug 2022 14:25
  
Make sure that you have downloaded the software for the virtual NGAF (8.0.36)
jpbaltazar Lv2Posted 16 Aug 2022 14:28
  
I think there is another firewall that has been block the proxy server of Sangfor NGAF. I hope it will fix.
Farina Ahmed Lv5Posted 16 Aug 2022 16:26
  
Checkout with your windows firewall. There might be reason that sometimes it blocks upgradation or may be antivirus is responsible for same.
naomivillamor Lv3Posted 17 Aug 2022 08:57
  
Please verify if the download software is not modified.

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