VM resource usage not match with actual usage

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Issue Description

The memory and disk usage was not match with the acutal usage used in the vm.

Error/Warning Information

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Handling Process

1. Checking from Windows Services, sfreportservice and sanfor Vm proxy service are running. Reinstall VMtools also getting the same result.
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2. Inspect debug log, vmtools could not obtain the disk info.
Note : Need to go Windows Registry create a HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sangfor\Report\Debug path only will generate debug log under C:\Windows\Temp\SfReport\
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3. Open performance monitor, it shows the error some system file for the application has been corrupted.
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4. Rebuild the application config file using lodctr /R command and restart the vm.
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5. After this, the vm resource usage able to displayed normally.
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Root Cause

Performance monitor having system file corruption. Rebuild the system file using lodctr /R command.

Solution

Refer to the handling method.
S Irfan Haider Lv1Posted 01 Jun 2022 02:15
  
thanks for command.
Muhammad Bilal Lv4Posted 08 Jun 2022 19:18
  
Thanks for sharing info.
Raza Islam Lv3Posted 08 Jun 2022 19:18
  
Thanks for sharing.
S Irfan Haider Lv1Posted 30 Jun 2022 13:03
  
Thanks for information
Raza Islam Lv3Posted 18 Jul 2022 20:53
  
Thank you very much for the information.
Raza Islam Lv3Posted 19 Jul 2022 19:36
  
thanks for command.
Raza Islam Lv3Posted 22 Jul 2022 15:49
  
Thanks for sharing info.
Naghmana Lv1Posted 19 Aug 2022 20:55
  
Thanks for the information
Faisal P Lv8Posted 15 Sep 2022 17:17
  
Thank you very much for the information ...

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Doc ID: 6123
Author: Jun_Sheng17
Updated: 2022-05-30 12:15
Version: