VM resource usage not match with actual usage

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Issue Description

The memory and disk usage was not match with the acutal usage used in the vm.

Error/Warning Information


Handling Process

1. Checking from Windows Services, sfreportservice and sanfor Vm proxy service are running. Reinstall VMtools also getting the same result.

2. Inspect debug log, vmtools could not obtain the disk info.
Note : Need to go Windows Registry create a HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sangfor\Report\Debug path only will generate debug log under C:\Windows\Temp\SfReport\

3. Open performance monitor, it shows the error some system file for the application has been corrupted.

4. Rebuild the application config file using lodctr /R command and restart the vm.

5. After this, the vm resource usage able to displayed normally.

Root Cause

Performance monitor having system file corruption. Rebuild the system file using lodctr /R command.


Refer to the handling method.
S Irfan Haider Lv1Posted 01 Jun 2022 02:15
thanks for command.
Muhammad Bilal Lv4Posted 08 Jun 2022 19:18
Thanks for sharing info.
Raza Islam Lv3Posted 08 Jun 2022 19:18
Thanks for sharing.
S Irfan Haider Lv1Posted 30 Jun 2022 13:03
Thanks for information
Raza Islam Lv3Posted 18 Jul 2022 20:53
Thank you very much for the information.
Raza Islam Lv3Posted 19 Jul 2022 19:36
thanks for command.
Raza Islam Lv3Posted 22 Jul 2022 15:49
Thanks for sharing info.
Naghmana Lv1Posted 19 Aug 2022 20:55
Thanks for the information
Faisal P Lv8Posted 15 Sep 2022 17:17
Thank you very much for the information ...

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Doc ID: 6123
Author: Jun_Sheng17
Updated: 2022-05-30 12:15