Online Users Sanfor IAG13.0.15

adzlifrhn Lv1Posted 22 May 2022 10:10

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Hi, before this had created local user group name KKTM Networks and it showing how many users on that local user group. But now it only shows at "/". Can someone help me to achieve online users to show at the local user group name KKTM Networks?

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yes bro, even you deployed as bridge u also choose the interface right, which one is WAN and LAN
you check on System > Network > deployment , if you deployed between FW & Core switch make sure interface that u choose as WAN plug to FW and LAN to core swtich  

Sample.jpg
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rivsy Lv5Posted 24 May 2022 10:06
  
Last edited by rivsy 24 May 2022 10:08.

1. Choose System > Online Users. On the Members pane, select the individual user for which an Internet
Access Policy is to be added or edited.
2. Click the username. The editing page is displayed.
3. On the new window appear, click the Group and manual search the group that the user belong





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jetjetd Lv5Posted 24 May 2022 17:15
  
The "/" symbols means the the user does not belong to any group yet.
Faisal P Posted 28 May 2022 12:17
  
Unjoin from the domain, (join to a workgroup) and then rejoin the domain.
Darjo Lv1Posted 29 May 2022 02:25
  
please u change the interface, its indicate u wrong plug the interface WAN & LAN, because in online users show many public IP
Darjo Lv1Posted 30 May 2022 00:36
  
yes bro, even you deployed as bridge u also choose the interface right, which one is WAN and LAN
you check on System > Network > deployment , if you deployed between FW & Core switch make sure interface that u choose as WAN plug to FW and LAN to core swtich  

Sample.jpg
Darjo Lv1Posted 30 May 2022 00:37
  
691946293a11cd7eaa.png

you can see on this picture

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