Unable to authenticate SSLVPN via MS AD 5

manjum58 Lv1Posted 04 Mar 2022 07:24

Hi there,
My SSLVPN is working perfect with users present in local DB of NGAF, also imported MS Active Directory Users successfully. while trying to connect VPN via MS AD user, Easy Connect always gives error "username or password is incorrect" seems it is unable to authenticate via AD. My AD is authenticating users for other purposes within LAN only VPN users are having issues.

Is there any recommendation or prerequisite configuration needs to be done on Active Directory side or may be on NGAF site.

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Good day! Could you test the AD validity? Is it valid?
Kindly check whether the user's username appear in the SSLVPN Users, if yes, we appreciate if you could show us the user details screenshot by clicking the user.
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Johnbada Lv2Posted 11 May 2022 15:05
  
Make sure that the Easy Connect using the latest version.

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