Trouble accessing the IAM

Newbie821546 Lv1Posted 11 Oct 2021 10:58

I am experiencing this issue that even though the IAM and the Firewall, and the clients are all on the same network, i can't access the static IP of the IAM. Whenever i try to ping the IP, it is unreachable. The only way I can access is thru the manage port. Any advice from the community on how I can configure this properly?


*Note: I have no problem accessing the Firewall. I just had this unique problem on IAM only.

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Liew Lv2Posted 14 Oct 2021 18:48
  
Good day! We appreciate if you could provide screenshot of deployment and the do you able to ping the gateway from web console of IAM?

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