Time Out when trying to update from Sangfor IAM 11.9.1

Newbie280251 Lv1Posted 04 Jul 2019 14:21

Hi guys,

I try to run system update from v.11.9.1 to current firmware but it show error like the image. How to solve this? tqvm

Capture.JPG

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Last edited by Newbie579749 04 Jul 2019 15:41.

Please check you connection between your PC and the device, and connection between the device to the internet or perform offline update.
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Newbie579749 Lv4Posted 04 Jul 2019 15:39
  
Last edited by Newbie579749 04 Jul 2019 15:41.

Please check you connection between your PC and the device, and connection between the device to the internet or perform offline update.
Apriyanto Lv5Posted 04 Jul 2019 15:42
  
can you try offline update ?
Apriyanto Lv5Posted 04 Jul 2019 15:59
  
you can try offline methode in this article :

http://community.sangfor.com/plu ... atabase&tid=234

but better you contact your SANGFOR technical support in your country.

thanks

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