Enhancement Suggestions to Optimize Endpoint Secure for Healthcare Environments

As an IT consultant in the healthcare sector, I highly value the capabilities of Sangfor Endpoint Secure, especially its centralized control and robust threat detection. However, I would like to recommend a few enhancements that could make the solution even more effective in hospital and clinical environments:

Granular Role-Based Access Control (RBAC):
Adding RBAC within the management console would allow departmental-level access—for example, letting radiology or pharmacy IT teams manage their specific devices without having full access to all endpoints.

Predefined Whitelisting for Medical Applications:
A built-in option to whitelist commonly used healthcare software (like EMR systems, PACS, and lab applications) would make deployment quicker and reduce the risk of false positives.

Offline Endpoint Behavior Sync:
Often in hospitals, some machines (especially mobile carts or backup systems) go offline temporarily. A feature to store and later sync behavior logs from such endpoints would enhance monitoring and incident tracking.

Customizable Alert Thresholds:
Enabling users to define alert severity levels per department would help prioritize critical threats while avoiding unnecessary alert fatigue for low-risk activities.

These features would make Endpoint Secure even more aligned with the specific needs of the healthcare industry and improve operational efficiency in high-stakes clinical environments.