How to reset the administrator password

Maxccm Lv1Posted 22 Nov 2018 12:17

Help... i would like to know how to reset or back to factory...
Thanks!!

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My apologizes for not noticing the product.
For IAM, you can reset the password follow the steps below:
1. In browser, enter https://IAMIP/php/rp.php and the page will show "File is created. Please plug in crossover cable and restart device."
2. After that, unplug any other cable that connected to IAM.
3. Plug a cable that connect to 2 interface on IAM(such as eth0-eth2,eth1-eth3).
Note that the 2 interface cannot be bypass interface(such as eth0-eth1,eth2,eth3).
4. Restart IAM.
For reset factory default in IAM, the steps are:
1. Unplug any other cable that connected to IAM.
2. Plug a cable that connect to 2 interface on IAM(such as eth0-eth2,eth1-eth3).
Note that the 2 interface cannot be bypass interface(such as eth0-eth1,eth2,eth3).
3. Restart IAM.
Is this answer helpful?
CTI TF Lv2Posted 22 Nov 2018 14:45
  
Hi, may I know what device you would like to reset administrator password or reset factory default?
CTI TF Lv2Posted 23 Nov 2018 09:11
  
My apologizes for not noticing the product.
For IAM, you can reset the password follow the steps below:
1. In browser, enter https://IAMIP/php/rp.php and the page will show "File is created. Please plug in crossover cable and restart device."
2. After that, unplug any other cable that connected to IAM.
3. Plug a cable that connect to 2 interface on IAM(such as eth0-eth2,eth1-eth3).
Note that the 2 interface cannot be bypass interface(such as eth0-eth1,eth2,eth3).
4. Restart IAM.
For reset factory default in IAM, the steps are:
1. Unplug any other cable that connected to IAM.
2. Plug a cable that connect to 2 interface on IAM(such as eth0-eth2,eth1-eth3).
Note that the 2 interface cannot be bypass interface(such as eth0-eth1,eth2,eth3).
3. Restart IAM.

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