Step-by-step Guidelines on Running Health Check for IAG Devices
  

Sangfor Jojo Lv5Posted 13 Sep 2024 09:27

1. Why do We Need to Use Sangfor Checks?
Sangfor Checks is a powerful new tool that automates the security and stability analysis of your devices.
Use Cases for Sangfor Checks:
1)  When preparing a PoC unit, run a health check to assess product status and apply any necessary service packages to mitigate potential risks.
2)  Conduct a health check before implementing a device to identify and resolve any issues beforehand.
3)  After devices have been operational for some time, perform regular health checks as a proactive measure to discover potential risks.
4)  Execute health checks before making changes to the device, such as upgrades, patches, expansions, or hard disk replacements


2. Main Features of Sangfor Checks
The current version of Sangfor Checks includes two main features: Health Check and Service Packs.

Health Check supports 6 products: Network Secure, Cyber Command, IAG, Endpoint Secure, VDI and HCI. (such as checking the NGAF's hardware, critical patches, and health check reports for all Sangfor devices.

Service Packs allow users to download service packages for Network Secure, Cyber Command, Endpoint Secure, and IAG after some function defects and security threats are detected. Currently, users can only directly patch the service packages for Endpoint Secure and IAG via Sangfor Checks.


3. Download the Tool
Step 1: Check whether your operating system supports Sangfor Checks.
Supported: Windows 7, Windows 10, and Windows 11.
Not Supported: Windows Server 2008 and above, MacOS, and Linux.

Step 2: Download the formal version on Sangfor Community >Self Service > Download > Sangfor Checks and decompress it.

Step 3: Run aCheck.exe as an administrator to avoid errors caused by insufficient permissions.
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4. Login with Your Available Account
For partner engineers, you can sign in with a Partner Portal account. For customer engineers, you
can sign in with Community User.
Here we take the Community Use example.
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Read the tips carefully.
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When you see your account (email address) is shown in the right upper corner, it means you have logged into the tool successfully.
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5. Perform Sangfor Checks
Here we take IAG as an example to perform a health check. Before you execute the health check service, you need to make the Enable Connected Device Privileges active in IAG console.
5.1 Enable Connected Device Privileges
1)  Log in to the IAG console, go to System > General > Advanced, and click Remote Tech Support. Then, select Enable admin access via LAN/DMZ interface for Update and click Enable Firmware Updater, as shown in the following figure.
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Note: You can check the Chapter 3.2.2 Procedure in the User Manual to enable Connected Device Privileges on other products.
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5.2 Start Health Check
Configure the Task settings and click Start, as shown in the following figure.
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5.3 Check Report
After the inspection is completed, the engineers obtain the report and check the inspection results.

5.3.1 Obtain Report for Further Analysis
Go to Services > Tasks. On the Tasks page, click Obtain Report under the Operation column. If the message "Report obtained successfully" is shown, and the status in the Reported column has changed from No to Yes, it means the report has been uploaded.
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Note: We recommend that you upload the health check report for us to go a further analysis especially when you submit some feedback for this beta test via the survey. Your sharing and feedback will help us improve Sangfor Checks.


5.3.2 Share Report with Customers
You can also share the inspection report with your customers and synchronize the health and stability status of the devices with them.
On the Services > Tasks page, click Report in the Operation column.
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On the report details page, click Export to PDF or Export to DOCX at the bottom.
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5.4 Install Patch and Upgrade
On the report details page, if a Service Pack is available, click Upgrade Now.
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Choose the service packs you want to upgrade by clicking Download in the Operation column.
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Note: You can also choose another way to download the patch package under Service Packs > Management >Search SP Name page.
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Go to Services > Service Packs > Installation. Configure the parameters and click Start Upgrade. You can install multiple SPs.
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5.5 Confirm the Upgraded Patch
Check the IAG device screen after the upgrade to confirm that the patch has been installed.
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Remark: Regarding other products, please refer to the User Manual.
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Step-by-step Guidelines on Running Health Check for IAG Devices.pdf

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Sangfor Jojo Lv5Posted 13 Sep 2024 09:43
  
The formal version of Sangfor Checks can be downloaded at the entrance: Sangfor Community >Self Service > Download > Sangfor Checks
vesogi7900 Lv2Posted 13 Sep 2024 13:18
  
Thanks to share!
Enrico Vanzetto Lv4Posted 13 Sep 2024 21:06
  
Hi, thanks for sharing
Prosi Lv3Posted 16 Sep 2024 22:33
  
Thank you very much for the information
ND Lv3Posted 20 Sep 2024 16:45
  
Thanks for the Guide

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