DDNS UPDATE ISSUE

AnuragM Lv1Posted 2024-Jul-22 17:54

I have one NGAF M-5100 F-I in one of my hub office and it have 2 internet connectivity one i leased line and one is normal ADSL line in these two lines i need to use for VPN connectivity but i only have static ip in my leased line connection and the secondary line only have dynamic public ip. So i need to use DDNS services for connecting the VPN to the secondary ADSL line . But after configuring the DDNS in NGAF unfortunately  its showing unable to update error. Any one know about how to resolve this error?

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HiHi,

Please find the following screen shot for DDNS configuration and error messages for your reference:

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Enrico Vanzetto Lv4Posted 2024-Jul-22 23:25
  
Hi, which DDNS provider are you using? On my experience, on some network devices like router and firewall only few DDNS providers works out of the box as some of them are not supported. It's better to keep in touch with sangfor support to get the latest list of ddns provider that are supported on NGAF.
CLELUQMAN Lv4Posted 2024-Jul-23 09:06
  
may i know what ddns provider u use, please check the credential is correct.
i use dyndns "unable to update error" show when the credential for the dyndns is wrong.
Newbie517762 Lv5Posted 2024-Jul-23 15:16
  
HiHi,

Please find the following screen shot for DDNS configuration and error messages for your reference:

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