Unable to access internal resources from sslvpn

Newbie164021 Lv1Posted 2024-Jun-10 13:30

Unable to access internal resources from sslvpn subnet

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Hi,

This usually is related with missing routes. Try to check if your networks have routes from SSLVPN subnet to internal resources subnet and from internal subnet to sslvpn subnet too.
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Prosi Lv3Posted 2024-Jun-11 11:20
  
Hi

Open the IE browser and enter the SSL VPN address and HTTPS port
(https://10.254.254.254:4430) into the address bar. Press Enter key to visit the login page to SSLVPN administrator Web console

SSO: With this license, Single Sign-On (SSO) feature can apply to users access to the SSLVPN.

Once multiline policy of SSL VPN is enabled, the line selection policy will help the systemautomatically detect the lines and choose the optimal one to let the user connect in faster
when it accesses the SSL VPN, improving the data transfer and stability of SSLVPNconnections.  SSL VPN users connect in directly(local device owns public IP): If Sangfor device is
deployed in gateway mode, and owns public IP, then VPN user can connect it directly.  SSL VPN users connect in via front-end device(local device owns no public IPaddress): If Sangfor device is deployed on Intranet and does not own public IP, thenVPN users connect in via front-end device.  If the Sangfor device is deployed in gateway mode and SSL VPN users connect in viafront-end device(local device owns no public IP address) option is selected, and needs
to use multiple Internet lines, map front-end network device’s public addresses to the
Sangfor device and launch the ports, simply by configuring port mapping rules under
Lines Of Front-End Device. To do that, click Add to enter the Edit Line for SSLVPNpage
Adam Suhail Lv1Posted 2024-Jun-11 11:24
  
In order to reach to the internal resources , you need to define the network segments or ip address at ssl vpn > resource , Make sure the ssl user roles is link to the resource defined.
mdamores Posted 2024-Jun-11 12:04
  
Hi,

Can you try the following?

1. Try creating Layer 3 VPN then assign all preferred IP pool to the VPN that you created
2. try adding role, then assign it to the Layer VPN that you created
3. Try to create a user then assign it to the role that you created.
4. Optional: try adding alternate public DNS like 8.8.8.8 or 8.8.4.4

hope this work
CLELUQMAN Lv4Posted 2024-Jun-11 12:57
  
can u verify if u can connect to the ssl vpn or no?

how many user are affected?
Newbie429120 Posted 2024-Jun-11 13:44
  
Hi there,
Sorry to hear about the trouble accessing internal resources from the SSLVPN subnet. Could you provide more details about the issue? It could be related to network configurations or permissions. Let's troubleshoot together to resolve this.
Newbie164021 Lv1Posted 2024-Jun-11 15:02
  
For NSF models, there a new features which you can customize the routing precedence on the network.
My problem is the firewall having problem send back the packet to the SSL Subnet, the resolution was to change the routing precedence and make the SSLVPN routes next to direct routes and that resolved my issue.
Newbie517762 Lv5Posted 2024-Jun-11 15:24
  
HiHi,

Pls find the attached file the link - "Sangfor VPN Success Build Up But Some Subnet Cannot Ping To Other Side" for your Ref.

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Taha Lv2Posted 2024-Jun-11 15:56
  
May there is wrong configuration at some end .Please follow the guide for correct configuration of ssl Vpn from support community .
pmateus Lv2Posted 2024-Jun-11 16:33
  
Hi,

This usually is related with missing routes. Try to check if your networks have routes from SSLVPN subnet to internal resources subnet and from internal subnet to sslvpn subnet too.

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