NGAF Hardware Corrupted

Mian Kashif Lv1Posted 10 Jul 2024 21:02

Last edited by Mian Kashif 18 Jul 2024 13:54.

I have NGAF and its Firmware has been corrupted, i want to reset it , how to reset my NGAF if its firmware corrupted ?

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Imran Tahir Lv4Posted 19 Jul 2024 19:52
  
When the Next-Generation Advanced Firewall (NGAF) firmware becomes corrupted, you must use the Emergency Recovery Mode to reset it. After turning off the NGAF device, press and hold the "Reset" button for ten seconds to allow the device to power up. The moment the LED lights begin to blink, release the button. The Emergency Recovery Mode will be activated. To get back to the factory settings, access the device using a serial terminal or SSH connection, then run the command `reset}.
Imran Tahir Lv4Posted 19 Jul 2024 19:49
  
Hello, do you mean that these virtual machines—whose password-protected virtual bios settings—are HP appliances? If so, a lot of virtual hardware will change when they migrate to HCI (even the virtual bios is different). Before going to an HCI, I advise you to clone one of these virtual machines on your ESXI environment and try removing the virtual bios lock.
Tayyab0101 Lv2Posted 18 Jul 2024 18:09
  
if the firmware is corrupted then only option is to reset it to factory default with a pen drive and a valid FW version.
Newbie290036 Lv3Posted 17 Jul 2024 20:31
  
To reset the NGAF (Next-Generation Advanced Firewall) firmware when it's corrupted, you'll need to use the Emergency Recovery Mode. Power cycle the NGAF device and immediately press and hold the "Reset" button for 10 seconds while booting up. Release the button when the LED lights start blinking. This will enter the Emergency Recovery Mode. Use a serial console or SSH connection to access the device and execute the command `reset` to restore the factory settings.

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