Sangfor Community»Categories Products Network Secure (NGAF) Activate License for Sangfor Ngaf Model M4500-F-I

Activate License for Sangfor Ngaf Model M4500-F-I

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Created: 29 Nov 2022 13:44

Summary:

i have issue to add asset (sangfor ngaf) into https://supportportal.sangfor.com/ i want activate this unit but got issue "Warning: some device ID no exist....." this one use Gateway ID / SN. both c ...

Reply

Happpy Posted 05 Dec 2022 09:43
Please contact support team.
Joudrey Posted 01 Dec 2022 10:32
Hi Everyone, I already contact Team Sangfor support. Their sangfor site got error key in at database. so issue already solve. Thank you everyone
RegiBoy Posted 01 Dec 2022 09:11
I do not experience it yet but if your back is on the wall, you  can contact Sangfor's Technical Support Team.
LucyHeart Posted 01 Dec 2022 09:02

Please contact technical support team

echnical Service:
Global: +60 127117511 (7129)
Thailand: +66 600024050
Indonesia: +6281310996626
Singapore: +658008528034 (Toll-free)
Hong Kong: +852800931345 (Toll-free)
Pakistan: +9280090044400 (Toll-free)
Italy: +39800715068(toll-free)
Macau: +85368258565
Philippines: +63180083926763(Toll-free)
MISMDS Posted 30 Nov 2022 23:18
Check the gateway ID if properly listed and checked the device license
RegiBoy Posted 29 Nov 2022 15:56
Please input the correct Gateway ID and verify if the device has a license because you can't activate it if no license have been bought.
rivsy Posted 29 Nov 2022 15:12
Last edited by rivsy 29 Nov 2022 15:13.

Please check the "Gateway ID" if properly listed and check the Device license and SSL VPN license, click the "License Key" then a new window will apper. In the new windows both Device license and SSL VPN license must display VALID.
Newbie517762 Posted 29 Nov 2022 14:07
Pls contact Sangfor Support for assist:

Technical Service:
Global: +60 127117511 (7129)
Thailand: +66 600024050
Indonesia: +6281310996626
Singapore: +658008528034 (Toll-free)
Hong Kong: +852800931345 (Toll-free)
Pakistan: +9280090044400 (Toll-free)
Italy: +39800715068(toll-free)
Macau: +85368258565
Philippines: +63180083926763(Toll-free)

E-mail: Tech.Support@sangfor.com