Unable to authenticate MS AD users for SSL VPN Connection 5

manjum58 Lv1Posted 04 Mar 2022 17:19


Hi there,
My NGAF SSLVPN is working perfect with users present in local DB of NGAF, also imported MS Active Directory Users successfully. while trying to connect VPN via MS AD user, Easy Connect always gives error "username or password is incorrect" seems it is unable to authenticate via AD. My AD is authenticating users for other purposes within LAN only VPN users are having issues.

Is there any recommendation or prerequisite configuration needs to be done on Active Directory side or may be on NGAF site.

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Good day! Could you test the AD validity? Is it valid?
Kindly check whether the user's username appear in the SSLVPN Users, if yes, we appreciate if you could show us the user details screenshot by clicking the user.
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moleculep heasa Posted 22 Sep 2022 13:01
  
No necessary Active Directory configuration is required. Simply verify the WAN Links and attempt to delete and recreate the user.
otis jame Posted 31 Aug 2022 12:41
  
If you are trying to authenticate an AD user to  <a href="https://framedgame.io/">framed game</a> a VPN server, and the user's account is not in Active Directory, then it will be impossible for them to authenticate with the server.
otis jame Posted 31 Aug 2022 12:40
  
We have seen a lot of issues when using SSL VPN among us connections with Windows Active Directory (AD) users. One of the most common issues is that the AD user doesn’t get prompted for their password or gets prompted for an incorrect password.
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