Enrico Vanzetto Lv4Posted 12 Mar 2024 16:28
  
Hi, in order to troubleshooting steps for the issue related to the inaccessible virtual disk associated with the VM please follow this steps:

Check Storage Health:
Log in to your Hyper-Converged Infrastructure (HCI) management interface.
Navigate to the storage section.
Verify if the storage pool containing the VM’s virtual disk is online and healthy. If not, address any issues with the storage pool first.

Rescan Storage:
Look for options related to storage scanning within the HCI management interface.
Initiate a rescan of the storage pool where the inaccessible virtual disk resides.

Verify VM Configuration:
Access the VM configuration for the affected virtual machine.
Ensure that the path to the virtual disk is accurate and correctly points to the intended location.

Restart Management Services:
Sometimes restarting the HCI management services can resolve issues caused by power problems.
Refer to the specific documentation for best practices and the recommended procedure to restart the management services.

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