How to solve the problem of software conflict, when installing Endpoint Secure ?

Newbie699373 Lv1Posted 24 Aug 2022 20:50

Last edited by Newbie699373 24 Aug 2022 21:10.

Good evening, everybody.

I had the problem of software conflict when installing Endpoint Secure.

When I install Endpoint Secure, the screen will show a software conflict, and the conflicting software is Trend Micro OfficeScan, the screen is as follows:
Image 18.jpg

I have already used the normal process to remove the program, but the above screen still appears!!

Could someone please tell me how to exclude it ? Thank you so much!

Best regards,
Peter Peng.

Newbie517762 has solved this question and earned 10 coins.

Posting a reply earns you 2 coins. An accepted reply earns you 20 coins and another 10 coins for replying within 10 minutes. (Expired) What is Coin?

Enter your mobile phone number and company name for better service. Go

HiHi

Please try to Manually Uninstalling the Client as following pdf file.

Uninstall client or agent - OfficeScan - .trendmicro.com.pdf (722.74 KB, Downloads: 751)
Is this answer helpful?
jetjetd Lv5Posted 24 Aug 2022 22:24
  
Try to use the Office scan removal tool to completely remove the said software. thank you.
RegiBoy Lv5Posted 26 Aug 2022 14:59
  
if you have the Office scan installer - just right click it and select "uninstall". This should uninstall all the components.
Imran Tahir Lv4Posted 29 Aug 2022 13:40
  
Office scan install then install i t
Newbie517762 Lv5Posted 29 Aug 2022 18:13
  
HiHi

Please try to Manually Uninstalling the Client as following pdf file.

Uninstall client or agent - OfficeScan - .trendmicro.com.pdf (722.74 KB, Downloads: 751)
rivsy Lv5Posted 30 Aug 2022 09:33
  
Only the admin of trendmicro can remove it or just log in as admin then manually remove the officescan
Pat Lv4Posted 30 Aug 2022 11:35
  
By Right-cliking the installer and selecting "uninstall" will uninstall the software completely
Arleng Lv2Posted 30 Aug 2022 11:49
  
Maybe there are trend micro policy which prevents you from uninstalling the software. Kindly seek help tp trendmicro admin on your team.
jed Lv2Posted 30 Aug 2022 12:01
  
If you are the admin of the trend micro scan, you can manually uninstall it
kmrnliaqat Lv3Posted 30 Aug 2022 21:00
  
Uninstall the office connect

I Can Help:

Change

Moderator on This Board

18
8
0

Started Topics

Followers

Follow

Trending Topics

Board Leaders