isabelita Lv2Posted 31 Aug 2022 10:48
  
Please make sure your NIC card is compatible with the HP server first. If the NIC card is compatible, you can try reseating it or, if a separate PCIe slot is still open, trying inserting it there.
Adonis001 Lv2Posted 31 Aug 2022 10:55
  
Verify the NIC settings. perhaps disabled
jpbaltazar Lv2Posted 01 Sep 2022 14:02
  
Please perform the following troubleshooting guide for you to manage and identify if the NIC card is defective and get help with HPE Support for the replacement parts.

Reinsert the NIC card.
Try to check from the HPE iLO inventory section if there is any detected hardware specifically to NIC card.
boot from OS then checks in the network if there is any presence of the Gig port.
Try to reinstall the drivers or update from HPE download support for the latest driver.
Rashley Lv2Posted 01 Sep 2022 14:38
  
Please make sure your NIC card is compatible with the HP server first. If the NIC card is compatible, you can try reseating it or, if a separate PCIe slot is still open, trying inserting it there.
Ashley Anne Lv2Posted 01 Sep 2022 14:46
  
Please follow the troubleshooting steps below to manage and determine whether the NIC card is faulty and to contact HPE Support for assistance in finding replacement parts. Put the NIC card back in.
Try to see if there is any hardware especially related to NIC cards that has been detected in the HPE iLO inventory area. Boot from the OS and then check the network to see if the Gig port is present.
Rhebie Lv3Posted 01 Sep 2022 17:07
  
To begin with, see if the NICs can be detected in the BIOS. If so, see if 4 NICs are supported by the software/OS.
Faisal P Lv8Posted 03 Sep 2022 23:09
  
The product Standard Models page now links the model SKU numbers to the spare parts list for each model found on the HPE PartSurfer web site
Dohan4U Lv2Posted 04 Sep 2022 13:47
  
Try to use other NIC card to isolate the problem either driver problem or nic card problem
JamesMee Lv2Posted 04 Sep 2022 13:57
  
check the BIOS if other pice slot is disable and try to install generic driver if solve
arjay Lv3Posted 05 Sep 2022 08:49
  
Kindly check if the NIC cards are compatible with the Hardware

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