Duplicate merge backup error

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Issue Description

In some scenario, we may encounter this merge backup error "Information of storage where the backup (auto-XXXX-XXXX-XXXX-XXXX) is stored does not exist. Please check backup respotories and try again".

Error/Warning Information

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Handling Process

1. On the HCI Web console, browse to the related vm section, open the task list, and search for merge backup.
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2. From here we could observe, before the error was occured, there was another successful merge backup task. Right after the successful merge backup, the merge backup error was generated.
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Root Cause

The backup actually has been merge in the successful task, but the backup mechanism has triggered it again to look for the backup that has been merge in the successful task and result the failure.

Solution

Solution 1 : If there is no continuous merge backup failed with other error, may proceed to ignore the error as the backup was actually running normally.
Solution 2 : Upgrade to HCI 6.3.0_R3 as this version has optmized the issue.
Raza Islam Lv3Posted 18 Jul 2022 20:49
  
Thank you very much for the information.
Kashif Mughal Lv1Posted 18 Aug 2022 19:02
  
Thank you very much for the information.
Kashif Mughal Lv1Posted 18 Aug 2022 19:02
  
Thank you very much for the information.
Naghmana Lv1Posted 19 Aug 2022 19:40
  
Thank you for your information
Faisal P Lv8Posted 13 Sep 2022 17:06
  
Thank you very much for the information ...
Faisal P Lv8Posted 13 Sep 2022 17:08
  
Nice article ...
Faisal P Lv8Posted 13 Sep 2022 17:08
  
Great info ...
Faisal P Lv8Posted 13 Sep 2022 17:08
  
Very informative ...
Faisal P Lv8Posted 13 Sep 2022 17:09
  
Nice guidance ...

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Doc ID: 6371
Author: Jun_Sheng17
Updated: 2022-07-13 11:45
Version: