Italy version of Windows VM having memory display abnormal after upgrade to HCI 6.7.0

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Issue Description

After upgraded to HCI 6.7.0, Windows VM with Italy version memory display abnormal.

Error/Warning Information

The memory display 100% all time which is not matched with the actual usage of the vm.
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Handling Process

For Windows operating systems installed in foreign languages, performance monitor is inconsistent with Chinese or English, resulting in Vmtools obtain abnormal disk information acquisition and send wrong information.
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Root Cause

For Windows operating systems installed in foreign languages, the performance monitor are inconsistent with Chinese or English, resulting in abnormal disk information acquisition and report files not being submitted to vmtools normally.

Solution

1. Apply the SSU patch in attachment to resolve the issue.
Note : Applying the patch will not affecting the current production

Under System -> Upgrade, upload the patch just like normal upgrade procedure.
Note : The patch is only work for HCI 6.7.0_EN version)
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2. After applying the patch, wait around 1 minute and refresh the page, the VM resource usage should be displayed normally.
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sp-HCI-6.7.0_EN-col-20220513.zip

99.41 MB, Downloads: 374

Raza Islam Lv3Posted 04 Jul 2022 19:24
  
Thanks for sharing.
Raza Islam Lv3Posted 18 Jul 2022 20:53
  
Thank you very much for the information.
Naghmana Lv1Posted 19 Aug 2022 19:59
  
Thank you for sharing the information.
Faisal P Lv8Posted 15 Sep 2022 17:15
  
Thank you very much for the information ...
Faisal P Lv8Posted 15 Sep 2022 17:16
  
Nice article ...
Faisal P Lv8Posted 15 Sep 2022 17:16
  
Great info ...
Faisal P Lv8Posted 15 Sep 2022 17:16
  
Very informative ...
Faisal P Lv8Posted 15 Sep 2022 17:17
  
Nice guidance ...

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Doc ID: 6127
Author: Jun_Sheng17
Updated: 2022-06-30 09:32
Version: