Unable to save Application Control Policy

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Issue Description

Unable to save Application Control Policy with "Error : Application/format error".

Error/Warning Information

4310761f754feddb56.png

Handling Process

1. Dis-select the application and re-select it.
5876261f75624d71cd.png

2. After this, the application policy able to save successfully.

Root Cause

After perform firmware upgrade, application id did not update together. Hence, it was having format mismatch between the application ID in the policy with the corresponding firmware version.

Solution

1. Re-select the application in the application control policy.
2. Re-create a new application policy with the same content.
Tanzeela Lv2Posted 14 Feb 2022 14:59
  
Amazing Information
Surbakti Lv3Posted 14 Feb 2022 20:03
  
good information
Faisal Lv8Posted 08 Apr 2022 09:16
  
Raza Islam Lv3Posted 14 Jun 2022 13:36
  
Thanks for sharing.
Faisal P Lv8Posted 21 Sep 2022 08:30
  
Thank you very much for the information ...
Faisal P Lv8Posted 21 Sep 2022 08:31
  
Nice article ...
Faisal P Lv8Posted 21 Sep 2022 08:31
  
Great info ...
Faisal P Lv8Posted 21 Sep 2022 08:31
  
Very informative ...
Faisal P Lv8Posted 21 Sep 2022 08:32
  
Nice guidance ...

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Doc ID: 5722
Author: Jun_Sheng17
Updated: 2022-01-31 11:40
Version: