Newbie889479 Lv1Posted 21 Jan 2021 12:51
  
my software 'Advance BAT to EXE converter' creates EXE files from BAT files. It does not do any harm to computers or data.

Sangfor falsely detect my program and EXEs created by it as Malware

I sell this software and my paid customers are annoyed with these false positives.

Can you please fix this? i have attached files and virustotal.com link

virustotal link : https://www.virustotal.com/gui/f ... 1ee3c91da/detection
Jun_Sheng17 Lv1Posted 31 Jan 2021 15:19
  
Kindly feedback the false positive result to our portal for us to make changes on our database.
1. Click on the link below and login(you may need to register first before you can feedback the inquiry).
https://sec.sangfor.com.cn/login.html?lang=EN-US  

2. Navigate to User > Feedback and fill in the necessary information.

3. Finally, submit the feedback form and check the status accordingly.

Note: Usually we will update our database every Tuesday. Please be patience for our team to work on it.
Your understanding is much appreciated.  

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