The User Log Shows Logged Off By Logoff Script Caused By Configuring The Online Endpoints Quota Control Policy

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Issue Description

The user configures password based authentication policy and the PC did not install the logoff script, but the logoff log shows being logged off by logoff script.

Handling Process

1. Check the logoff log, it shows the user logged off by logoff script.
2. Check the user’s policy, it has configured the user quota control policy, and only allow one maximum endpoint per user to be online at the same time.

Root Cause

The user has configured the online endpoint quota control policy. Starting from the standard 12.0R6 version, when the number of endpoints has exceed the limit and is online in IAM, after the authentication is passed, a prompt will pop up when accessing the webpage showing it has exceed the endpoint limit. When the webpage is accessed again, the user will be logged out and return to the password based authentication page, and the logoff method is by logoff script.

Solution

This is normal phenomenon. Starting from the standard version of 12.0R6, users who have exceeded the limit of online endpoints will be logged out after matching the quota control policy when online in IAM.
Faisal Lv8Posted 08 Aug 2021 10:48
  
Thank you very much for the information ...
Faisal Lv8Posted 08 Aug 2021 10:49
  
Nice article ...
Faisal Lv8Posted 08 Aug 2021 10:49
  
Great info ...
Faisal Lv8Posted 08 Aug 2021 10:50
  
Very informative ...
Faisal Lv8Posted 08 Aug 2021 10:50
  
Nice guidance ...
Ellechar Lv4Posted 11 Aug 2021 09:27
  
Very nice article!
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Farina Ahmed Lv3Posted 12 Aug 2021 13:14
  
Good article. Nice job!
Farina Ahmed Lv3Posted 12 Aug 2021 13:14
  
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Doc ID: 3962
Author: Sangfor_Brando
Updated: 2021-08-07 06:23
Version: