Incorrect detection at Virus Total by Sangfor Engine Zero Antivirus

Newbie563722 Lv1Posted 26 Jan 2020 17:19

Dear Support,

This post contains a request to further investigate our Social Media Bot application for any harmful software.

The reason for this request is because your Antivirus company has joined Virus Total and your Antivirus detects our application as harmful.

This damages our reputation and we would like to get in touch to resolve this together.

Below a documented brief explanation about our application.

Virus Total report:
Url: https://www.virustotal.com/gui/file/c33e3ce2f526a69f817af0e945a6693a0606b20783c7672eb75fe6aaa6621827...  


Detected by: Sangfor Engine Zero
Detection name: Malware


About & Info:  
1. File Version: v4.0.1
2. Program Language: C# / Java
3. Executable Name: SocialMediaBot.exe
4. Executable Version: v4.0.0.0
5. Source website:  https://dimensionbots.com/socialmediabot.php  

If you would like to authenticate on the application, you can use the following credentials: User: free | Key: free

File Functionality:
The Social Media Bot from Dimension Bots is a bot program that performs automated actions on Social Exchange Sites. (Example ytmonster.net) Users can setup the bot program to performing automatic actions and the profit they derive from this are Points / Credits, with which they can promote their Social Media.

Explanation of the code in the .exe file:
We are using the .exe as an updater and runner of our Java code, which is delivered together with the .exe. As Java code is quite difficult to obfuscate and protect from reverse engineering, we added some protection layers on top of it. (We can't provide more info here.)

If you need any more information, feel free to contact us.

Best Regards
Thomas | Owner
Danny | companion

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Muhammad Bilal Lv3Posted 31 Jul 2020 09:28
  
Thanks for sharing
jetjetd Lv2Posted 01 Aug 2020 16:42
  
this is very interesting.
Sangfor_Siva Lv3Posted 03 Aug 2020 10:35
  
Hello Thomas,

For issues regarding false positive / misjudgment on Virus Total by Sangfor Engine, kindly feedback on our Security Center portal.
Link: https://sec.sangfor.com.cn/user_feedback
Guide:
1.Go to Security Center portal and login using Sangfor Community account.
2.After login, click on 'User' and select 'Feedback' from the dropdown menu.
3.Fill in the informations here and submit for review.
4.You may check back here at later time for the status update.

Hope that helps.
Faisal Lv5Posted 12 Aug 2020 11:41
  
Thank you very much for sharing ...

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