Share Your Feedback on Sangfor Checks and Win 2500 Coins!

Dear forum family,

We're excited to announce an opportunity for you to share your usage experiences, evaluations, and suggestions regarding our Sangfor Checks tool!

Your insights are invaluable to us as we strive to enhance the tool’s effectiveness and usability.

How to Participate:                                                                     

Download the tool

Download the step-by-step guideline

Share your feedback with report screenshot by replying to this post.

Incentives Rules:                                                                        

1. Sharing only your health inspections result will be rewarded with 200 coins. You can earn up to 1000 coins for different devices' reports.

2. Sharing your health inspection result with feedback like "usability, functionality and suggestion for improvements" will be rewarded with 500 coins. You can earn up to 2500 coins for sharing different devices' reports.

Warm Tips:

1. If you have inspected more than one device, you can share up to 5 times.

2. Sharing screenshots of duplicate devices will not be rewarded.

3. The screenshot must show the device ID, and no reward will be given if the screenshot is not updated even after reminding.

Possible Feedback to Share:                                                      

1). Usability

Tell us about your experience navigating the tool. "Were there any aspects that you found confusing or particularly user-friendly?"

2). Functionality

We’d love to know how well the features work for you. "Are there any tools you find especially helpful, or any that you rarely use?"

3). Performance

"Did you notice any slowdowns or issues during use? Let us know your experience!"

4). Documentation and Support

"Was the user manual clear and helpful? Did you find the support resources adequate when you needed assistance?"

5). Suggestions for Improvement

"What additional features would you like to see in Sangfor Checks? Any existing features you think could be enhanced?"

6). Overall Experience

"How satisfied are you with your overall experience using the tool? Would you recommend it to others? Please share your reasons!"

Here we provide a specific feedback example based on the above templates to make you better understand.

Documentation and Support
Example: The user manual is clear and well-organized, but I struggled to find troubleshooting steps for specific issues. Including a dedicated FAQ section would be beneficial.

Your voice matters, and we can’t wait to hear from you.

Together, let’s make the Health Check Tool even better!

Performance

• Example: The tool performs well most of the time, but I noticed it occasionally slows down when uploading the report.
  
  

Suggestions for Improvement

• Some of SPs cannot installed trough the Tools (pic attached), it is better when all SPs can be install trough this tools
• Recomendation to upgrade the SPs is not valid, because it is already included in the other SPs that already installed (pic attached)
• for the roadmap i think would be better if this tools is embedded in the devices, because this tools is very useful
  
  

The tool is useful but I have also SPs Issues.

HI, when i perform single task on acheck to check our ES appliance (6.0.4EN), on the guide it's mention to set port 22345.
On Es appliance, the suggested ssh port is 33345.
Anyway, when we enable ssh port on Es appliance, it seems that nothing changed as even on telnet, the appliance didn't answer on the port we choose for ssh connection. Is there any other setting to made on Es appliance to permit ssh connection?

Suggestion for Improvement:

HI, about perform single task on acheck to check our customer's HCI three cluster nodes (latest 6.10), i suggest you to specify on the tool that if you use another user (with super admin privilegies) than admin, at 10% about of the task you get an  error about permission.
It would be nice that, like es appliance check, there's a button to try connection before starting the task (to avoid starting task with wrong credentials for example).

Suggestion for Improvement:

Also, i suggest you to make task progress more readable as when we are out of office when performing maintenance on our clients, usually we are working with laptops (FHD resolution at least). It would be nice that the progression details and steps are always visible.

On this case i have to keep scrolling to see if the task remain stuck.

Also at the end of the task it would be nice if there's an option to export the task log to investigate further if there's any issue.

Suggestion for Improvement:

On the report, we see that on mouse hover, some details about score appeared.

On this case it would be nice if there's some advice than the patch missing (for example a quick release notes instead):

Here is the health check report. Sangfor Checks is a nice and useful tool.

I applied this to see the health of the HCI system

Functionally it is very helpful to identify which areas need to be followed up, but it is necessary to add the severity level whether it is high, low, or critical.
I still need to learn more about the recommendations issued.

for documentation and support I think it is more effective to provide direct links to more detailed documents.

Overall, the tool seems user-friendly and functional. The health score is a nice feature for providing an at-a-glance overview of system health.