VMP Upgrade from5.5.6 to 5.9.0

Fabio Scalisi Lv1Posted 24 May 2024 03:53

Hi...when I try to upgrade vmp (VDC is already at 5.9.0en version) the precheck give me this error

        "result": "Disk space check passed\nVersion check passed \nLicensing status check passed.\nStorage status check failed:\n\tStorage (VDI3D1/local) is disconnected. Please check if the storage device or network connection is OK.\n\tStorage (VDI3D2/local) is disconnected. Please check if the storage device or network connection is OK.\nVirtual storage check passed\nVM check passed.\n3D-supported virtual machine check passed.\nGuest OS (Windows Server 2003) compatibility issue check passed.\n\nEnvironment check before upgrade to HCI:\nConfirm change of ports for communication between the VDI client and the node: \n\tPorts for communication between the VDI client and the node will change from 5501-5699 to 13500-13999 after HCI upgrade. Please ensure that the connection of network ports 13500-13999 between the VDI client and server is normal. In an aTrust or AD proxy scenario, change the destination port.\nThe following templates of fully clone VM check failed.\n\tThe following templates only derive fully clone VMs: Windows10_IT-AC, Windows10_IT, Windows10_IT-AC, Windows10_IT. Please contact a Sangfor technical support representative.\nVirtual storage environment check: Passed\nEstimated upgrade time: 1 hours  5 minutes.\n",
        "icon": "warning",
        "suggestion": "Please check the problems in the environment according to the check result."

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Hi, reding this, it seems that you ha ve some issues about network storage connection that fail the precheck before upgrading. Better perform first on VMP web ui an active health scan and see the results.
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Fabio Scalisi Lv1Posted 28 May 2024 17:31
  
Hi
Sangfor support helped me by "adjusting" some storage issue (on VS and on VDI). There wasn't real network issue

Now all works fine

Thank you

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